Food and Beverage Attendant
SOFITEL
Wellington, Wellington Region, New Zealand
2d ago

Job Description

Main Purpose of the Job

Provision of friendly and efficient food and beverage service that meets the guest’s expectations.

Key Duties

  • Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling.
  • Ensure accuracy by repeating order(s) to the guests.

  • Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfil their duties effectively.
  • Deliver orders promptly to the kitchen production area.
  • Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
  • Keep tables and service areas clean and tidy as per procedure manual.
  • Maintain hygienic food service techniques during service.
  • Take responsibility for your designated section and station.
  • When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling
  • Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
  • Flexible
  • Ability to work on a rotating roster
  • Can work under pressure in a busy environment
  • Previous bar experience and knowledge is an advantage
  • Shifts start from 6am and / or 5pm onwards
  • Benefits

  • Staff meals while on duty
  • Uniform provided & laundered
  • Accommodation discounts & Free Anniversary Stay
  • Staff celebration & tenure recognition
  • Bring your mate to work program
  • Employee Assistance Program
  • On-going training, learning and development
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