Service Coordinator
Horizon Energy Group
Penrose, New Zealand
3d ago

Reference : 5242799

We have an exciting opportunity for an experienced Service Coordinator to join our team in Auckland full-time. This is a varied role and is perfect for somebody who is confident and up for a challenge.

You will assist in the smooth and efficient operations of the Electrical Response team.

Responsibilities will include :

  • Provide support to enable the effective and smooth running of the division.
  • Promptly prepare accurate job costing for invoicing.
  • Check, update and manage Health & Safety information contained in the Vault software.
  • Check daily time sheets and collation to job sheets.
  • Follow up of customer complaints and job queries.
  • Schedule jobs.
  • Liaise with Service technicians on a day to day basis regarding workload, new jobs, job notes required in the office
  • Support the service manager with preparation of the monthly report
  • Assist with office administration as and when required.
  • The ideal candidate will have :

  • Relevant tertiary qualification or 3 to 5 years' experience in a service operation
  • Experience in using Pronto service module.
  • Prior experience within a trade service or facilities management environment
  • Experience in the management of service technicians in the field
  • Strong administration and data entry experience
  • Health & Safety administration experience
  • Superior operational ability and proficiency of MS Word, Excel, and database systems
  • Experience in advanced customer care and excellent telephone skills
  • Hold a current unrestricted NZ drivers licence.
  • Benefits of this role include :

  • A great Working Environment
  • Competitive Remuneration
  • Staff Benefits including Paid Birthday Leave and Life and Critical Illness cover
  • Ongoing training
  • The Horizon Energy Group takes pride on its commitment to the health and safety of all its stakeholders and bases all its activities on safety leadership, risk management and worker participation.

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