Sales Consultant - Customer Services
Heartland Bank
Christchurch, NZ
1d ago

Kia ora! I’m Kaitlyn from the People & Culture Team. We’re looking for a new Sales Consultant Customer Services to join our Retail team based in Ashburton.

Is this your next role?

You’re an communicator who is passionate about providing exceptional service over the phone and in person making sure our customers have the best experience possible.

This job will keep you interested, challenged and on your toes with a range of customer contact channels and working with a range of Heartland products in a supportive team environment that encourages development and training.

You’ll provide customers with a radically different customer experience - making sure that they are well informed, feeling happy and valued.

Does this sound like you?

You’re a people person - always keen to help and chat to people. Ideally, you’ll have some customer service or financial services experience.

You may be a recent graduate looking to develop a career in financial services or wanting to change roles or industries.

You’ll have an engaging, positive and clear phone manner and can strong build relationships with our customers both internal and external.

You’re a pro with :

  • Strong customer service experience
  • An interest in the financial services industry
  • A bit about us and what we do

    Heartland is an NZX / ASX-listed financial services group with big growth plans. Heartland owns both Heartland Bank in New Zealand and Heartland Seniors Finance in Australia.

    We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees.

    Through Heartland Digital, we build and deliver seamless and flexible digital platforms to create the best experience for our customers.

    Can you see yourself here?

    We’re innovative and always evolving. We work together as one team and have big ambition. We’re committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people.

    We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua - our Māori group, rainbow committee, wellbeing and sustainability groups).

    Some of our other benefits include :

  • an excellent insurance package
  • employee banking perks
  • te reo Māori lessons
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