Reception Supervisor - Next Gen
Next Gen Health & Lifestyle Clubs
Auckland Domain
1h ago

Come and join the team at Next Gen Health & Lifestyle Clubs.

Why?

  • We offer a spectacular club environment;
  • You will work for an organization with a team orientated culture;
  • We offer flexible working hours;
  • Club membership;
  • Career Development.
  • A Company passionate about Health & Well being
  • Are you passionate about Exceptional Customer Service, being the first point of engagement for all our members and visitors that attend our 5 Star quality club and enjoy working in a supportive, dynamic and fun environment?

    Next Gen is Australia and New Zealand’s leading premier Health and Lifestyle Clubs. We’re passionate about delivering quality food combined with excellent service to provide a positive Member Experience for all of our valued customers.

    About the Role

  • In this role you will be responsible for leading the Reception Team; workforce planning to meet and exceed service levels;
  • create systems and processes to ensure consistency; training and on-boarding of new Team Members, and promoting a culture of high quality service and employee engagement.

    The hours for this role will vary but will predominately be 16+ per week, Saturdays and Sundays and we do have the ability to be flexible and support each other given that the Team is made up of both permanent, part timers and casual employees.

    Your Experience

  • A minimum of 12 months experience in a similar role;
  • Experience in leading a team including workforce planning and rostering;
  • Having a courteous and friendly manner;
  • Exceptional personal presentation;
  • Highly developed customer relations skills;
  • The ability to master required software applications;
  • The ability to work autonomously and in a team environment;
  • The ability to build rapport with members and internal staff; and
  • A calm and friendly disposition, while working under pressure.
  • Exceptional customer service and interpersonal skills
  • Demonstrated commitment and ability to work as part of a dynamic team
  • First Aid Certificate - desirable
  • So if this sounds like you, then don't miss out on this opportunity and APPLY today to become a Next Gen Team Member!

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