Auckland City, AucklandWe are Concentrix - a Fortune 500 company who continue to grow in New Zealand. This expansion means we can help save the day for more people.
That's where you come in.Based in our Mount Albert Auckland office, we are proud to provide specialist customer call centre expertise on behalf of valued clients.
What makes working with us so special is that we are global, represent iconic brands and offer opportunities and security as you grow your skills and career.
This role is for one of our premier clients a leading New Zealand Airline Carrier - answering inbound calls and queries, saving the day by offering solutions and World class service the Kiwi way.
Are you ready to become a hero in a headset? Start date Tuesday 14th April 2020.As a headset hero you will : Be offered full time paid training to ensure you are fully equipped to be a heroWork amongst other heroes who are passionate about delivering great customer serviceBe part of an exciting opportunity to work with an iconic clientWork a Full-time roster Monday Sunday, between 5.
00am and midnightEnjoy the satisfaction that comes from helping othersTo be headset hero worthy you will have : Outstanding customer service experience and problem-solving abilityAn articulate communication style with active listening skillsFast and accurate keyboarding skills and general IT nousNatural multi-tasking ability during periods of pressureIn this busy and challenging role no two days will be the same and every customer will have a different question, so you will get to think on your feet, use your initiative and have World Class systems and procedures at your fingertips.
We are seeking those with full-time permanent availability to work with us so you will need to be a New Zealand or Australian Citizen / Permanent Resident to satisfy our eligibility criteria.
To be considered, please apply online with an up to date resume, cover letter and your contact details!