Systems Engineer
Suncorp Group
Auckland, NZ
2d ago


Suncorp is a place where you can make a difference in our customers’ lives through the work you do. We are down-to-earth, open and our focus is firmly on what you do, not when and where you work, outcomes matter and positively impacting the community is important to us.

An amazing opportunity has become available for an experienced Systems Engineer to join our NZ End User Compute team based in Auckland.

You will be a subject matter expert in Citrix XenApp / XenDesktop 7.x and NetScaler technologies, responsible for the design, deployment, enhancement, maintenance and security of the platform and endpoints.

Key Responsibilities of the role will include :

  • Identify and report security and operational risks to Delivery Manager;
  • Engage and understand customers’ needs to reduce hand offs and improve products and services;
  • Create and maintain relevant documentation including Standard Operating Procedures for all platforms and processes;
  • Highlight technology incident trends for root cause investigation;
  • Contribute to the development and maintenance of disaster recovery and availability plans;
  • Proactively identify and create proposals for technology improvements;
  • Assist in creating technology roadmaps and a pipeline of work aligned to it.
  • Qualifications, Skills & Experience :

  • Current Industry Technical or Tertiary Qualification in Information Technology
  • Five to ten years software development and / or infrastructure engineering experience in a medium to large organisation
  • Three to five years Citrix engineering and Endpoint Security experience
  • Comprehensive understanding of and experience with Citrix XenApp / XenDesktop 7.x & NetScaler technologies
  • Experience with Thin Clients (ThinOS, WyseOS, WES7 etc.)
  • Experience with Windows Server 2k12 / 2k16, Windows 10
  • Understanding of and experience working in Agile and ITIL environments
  • Understanding of and exposure to after-hours and on-call duties
  • About Suncorp :

    Suncorp Group is home to some of Australia and New Zealand’s biggest and most trusted names in insurance, banking and superannuation including market leading brands Vero and Asteron Life.

    At Suncorp New Zealand our success is powered by our people. Our people are passionate about improving the financial wellbeing of New Zealanders.

    We offer the freedom to work in a flexible environment, we respect and encourage diversity and we are committed to delivering great outcomes for our customers.

    What we also offer :

  • Opportunity to gain experience working on platforms outside of primary role
  • Competitive salary and discretionary annual bonus
  • Free life, salary continuance and trauma insurance cover
  • Discounts on Asteron Life, Vero, Southern Cross medical insurance
  • Ongoing learning and development opportunities
  • Flexible benefit of $250 annually for gym membership or hobbies
  • Flexible leave of up to four days per year in addition to annual leave
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