Head of Operations
Gentrack
Auckland City, AUK
14h ago
source : ExploreJobs

As Head of Operations you will be responsible for overall leadership of and delivery of the Refugee Status Unit (RSU). You will work closely with senior leadership and will need to take both a strategic leadership role while ensuring excellent operational management of the refugee status system.

You will be responsible for leading a process of embedding continuous improvement in conjunction with your management team and managing stakeholder relationships at a national level.

Being a great Head of Operations Refugee Status Unit means : Ensuring that the Refugee Status Unit consistently, effectively and efficiently provides a determination process that is fit-for-purpose, supports quality decisions and is fair and timelyLeading the unit strategically whilst ensuring excellent operational deliveryUnderstanding your stakeholders and being able to build and maintain excellent relationships across the sectorBeing a part of the Refugee and Migrant Services Leadership Team and contributing to the operation of New Zealand's refugee system at a national level.

You will bring with you : A track record of managing strategically and delivering operational excellence; leading and supporting your people to deliverExperience in developing and maintaining key networks and relationships with stakeholders and in being able to work in complex political environmentsExperience in applying risk management concepts and frameworks when making decisions in complex operating environmentsExperience in implementing quality processes and strategies designed to improve productivity and delivery of excellent customer serviceA strong understanding and knowledge of humanitarian law and New Zealand's international refugee obligations.

For your application to be considered you must;Have the ability to gain and maintain national security clearance to Confidential / Secret / Top Secret (Level) as needed.

Hold Citizen or Permanent Resident level rights to work.How to applyClick on the APPLY button below in order to be directed to our on-line careers website.

You may view a position description at this site, as well as complete the on-line application, and upload a CV and cover letter.

For tracking and evaluation purposes, all applications must be submitted via our on-line process.Refer to the attached job description for further information on the role.

If you have any further questions email Mel Holland at mel.holland mbie.govt.nz referencing MBIE / 1530689.Applications close at 5pm on Sunday 16 May 2021.#LI-MBIE

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