Customer Service Representative
New Zealand Automobile Association
Auckland, New Zealand
8d ago

The Business Service Centre team are experts able to think creatively, understanding and exceeding varied client expectations.

We currently have a casual opportunity for a motivated and enthusiastic Customer Service Representative working in our Business Service Centre (BSC) based in Penrose.

  • As a part of our 2017 CRM Contact Centre award-winning team you will adapt to the customised needs of our many business clients;
  • organising roadside assistance, exploring capabilities, and creating solutions while utilising key networks.

    You need to be a people person and a natural communicator; your efforts will not only reward you but will genuinely help others who are in need of professional, friendly and efficient service.

    You will be highly motivated with drive and energy.

    As a supportive and actively involved team player you will contribute ideas to continually improve our customer experience.

    You will have the following :

  • A 'can do' attitude and adaptable nature
  • Proven customer service experience handling key clients
  • Excellent communication skills
  • Strong organisational and computer skills
  • In return we provide an excellent training programme and the chance to further your skills with the AA.

    You will be recognised for your efforts in our monthly awards, where hard work is celebrated over good food with the greater company of our Penrose and North Shore Contact Centre teams.

    You can also kick back and relax with monthly massages provided in house.

    With almost 1000 employees the AA cultivates a strong team culture; where there is always support in your development and progression.

    If this sounds like you apply online! Join our elite BSC team today.

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