Service Administrator - Individualised Services - Auckland
Spectrum Care
North Auckland, NZ
5d ago

Spectrum Care provides support for people with disabilities and their whānau. We believe in lives of choice, inclusive communities and daring to dream.

Our vision is 'Every person with a disability deserves a life of choice, freedom and independence'.

The Service Administrator is responsible for supporting the delivery of individualised services-inclusive of :

  • Home Support - a community-based buddy service, and
  • Very High Needs funded services, supporting people to increase community participation.
  • It may in the future also include supporting people within our other related individualised services :

  • Life skills (Support Independent Living)
  • Independent living (Choices in Community Living) and
  • ACC-funded community-based activities (Living My Life)
  • This role is well suited to someone with good understanding of these services, comprehensive skills and knowledge of sharepoint / MS Office (and ideally other IT solutions) and an active interest in business intelligence and improving systems and processes.

    For the right person, this will be an exciting, evolving role, allowing you to operate at the forefront of good practice within the sector, in support of the operations team.

    In your role you will focus on the key systems and processes that will enable our services to flourish. You'll be responsible for some aspects of payroll process, roster changes, data / demographic reporting and using rich data to create useful analysis around trends, funding utilisation and movements in our services.

    Our aspiration is to provide the best life possible for people we support, working closely with whānau, underpinned by Enabling Good Lives Principles :


    Disabled people are in control of their lives.

    Beginning early

  • Invest early in families and whānau to support them; to be aspirational for their disabled child; to build community and natural supports;
  • and to support disabled children to become independent, rather than waiting for a crisis before support is available.


    Disabled people have supports that are tailored to their individual needs and goals, and that take a whole life approach rather than being split across programmes.

    Ordinary life outcomes

    Disabled people are supported to live an everyday life in everyday places; and are regarded as citizens with opportunities for learning, employment, having a home and family, and social participation - like others at similar stages of life.

    Mainstream first

    Disabled people are supported to access mainstream services before specialist disability services.

    Mana enhancing

    The abilities and contributions of disabled people and their families are recognised and respected.

    Easy to use

    Disabled people have supports that are simple to use and flexible.

    Relationship building

    Supports build and strengthen relationships between disabled people, their whānau and community.

    Key competencies :

  • Sound knowledge of IT solutions - MS Office, Sharepoint and others
  • Deep understanding of MS Excel
  • An interest, and some knowledge of modernising systems through increased technology utilisation and data
  • A background working in the health, disability or social services sector and a sound theoretical knowledge of intellectual disability and / or mental health preferred
  • Good time-management skills
  • Can-do attitude to pro-active problem solving
  • A talent for creative solutions
  • Spectrum Care offers competitive remuneration, as well as support for on-going training and education.

    If this sounds like you, apply now!

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