Customer Service Representative
Contact Energy
Levin, Manawatu-Wanganui, New Zealand
5d ago

Job Description

A bit about what you’ll do

We have over 500,000 customers! As one of our CSRs you will be the first point of contact for all thing's customer related.

This can be anything from billing enquiries to setting customers up for their energy and broadband needs. You are the one stop shop for both new and existing customers.

Our opening hours are 7am to 7pm Mon to Fri and 8am to 5pm on Saturdays and Sundays. Our training programme in Levin is based on the individual.

This means that you could be up and running in under 12 weeks.

There are multiple permanent positions on offer so get in quick. Once you're trained and ready to go you'll be rostered on our 10am to 7pm shift, Monday to Friday with 1 in 4 Saturdays.

There are options to work every Saturday with a day off during the week if this suits you better!

A bit about you

You strive to provide customers with a world class experience, you gain an immense amount of satisfaction from helping people.

You thrive from being part of a team and have a great sense of humour (let's be honest who doesn’t want to be able to have a few laughs at work).

We’ve got a range of shifts available (including full and part time hours) and we’ve got some great benefits including health insurance and a discount on your power, gas and broadband bills.

A bit about you

You strive to provide customers with a world class experience, you gain an immense amount of satisfaction from helping people.

You thrive from being part of a team and have a great sense of humour (let's be honest who doesn’t want to be able to have a few laughs at work).

You will have a high motivation to succeed coupled with strong resilience.

Additional Information

What's on offer for you

We’ve got a range of shifts available (including full and part time hours) and offer the flexibility of working from home.

Plus, we’ve got some great benefits including health insurance and a discount on your power, gas and broadband bills.

Note : This role is primarily based in Levin. You have the opportunity to work remotely and periodically need to come into one of the call centres.

Contact Energy is committed to being an inclusive employer. We want people to be themselves, after all, they can't be anyone else!

Please note, only candidates with the right to live and work in New Zealand will be considered for this role.

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