Guide & Customer Experience Team Leader
Ngāi Tahu Tourism
Auckland City, AUK
3d ago
source : ExploreJobs

Permanent / Full TimeAucklandDo you have a passion for delivering amazing customer experiences?Do you enjoy leading high performing teams?

Are you looking for an opportunity to be part of a world class tourist attraction, based in the heart of Auckland City?About us : An iconic and distinctly New Zealand attraction - The All Blacks Experience will be opening in December, and will showcase our national passion and cultural connection to rugby, along with the incredible accomplishments of our national teams.

The interactive experience will take customers on a state of the art 45-minute guided journey through the story of New Zealand rugby, how it's shaped us, and hear from some of our legends of the game.

Through the use of technology, visitors will get to immerse themselves in the All Black environment from the locker room to the roaring of stadium crowds.

Set to become the must-see tourist attraction, we are incredibly excited to see our vision take shape and can't wait share it with visitors.

The role : We are after someone who will help lead a team by showing them how it is done, a passionate team player who can deliver an informative world class presentation and guiding experience to our visitors, passing on your passion for rugby while providing exceptional entertainment to people of all ages and backgrounds, from our novice rugby fans to our passionate game experts.

This is a rare and exciting opportunity to be part of a world-class experience so if this excites you, then read on!About you : No need to show us your haka, just your previous experience with public speaking and delivery.

We're also looking for someone who : Has had experience presenting to groups in interactive experiences.Will blow us away with at least 18 months experience in a customer service role or previous experience in a guiding role.

Is computer savvy, specifically with Microsoft Office and is able to learn new systems quickly.Is a fan of the game with basic Rugby knowledge.

Has an interest and willingness to learn basic te reo Māori and tikanga.If you have great reo Māori pronounciation and have previous experience working in the tourism industry or acting / theatre experience, that would be a bonus!Lock in your interest in this amazing opportunity - Hit 'Apply Now' today.

All Blacks Experience is a fun, unique and safe place to work and we'd like to keep it that way. Before starting with us, you'll go through a range of checks, including drug and alcohol testing.

Health and safety is super important and this is part of how we keep you, our team and our customers safe.You must be legally entitled to work in New Zealand to apply for this role.

Nau mai, haere mai, tauti mai!Job DetailsReference #17684Business areasAll Blacks ExperiencePosted onFriday 28 Aug 2020Closes on13 Sep 2020 23 : 55ExpertiseAdvertising, Arts & Media, Hospitality & Tourism, Retail & Consumer Products, Sport & RecreationWork type(s)Full-time, Permanent

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