Fixed Term Care Placement Coordinator
VisionWest Home Healthcare
Tauranga, New Zealand
3d ago
source : QJumpers

Care Placement Coordinator

Fixed-Term, ending September 2020

Bay of Plenty / Lakes Service Centre (Tauranga Office)

What is the role

This is a pivotal role within our Tauranga Office you will be providing exceptional customer service to our clients and support staff.

At the same time ensuring rosters are successfully managed and staff are appropriately allocated to clients, whilst communicating with them to meet their changing needs.

VisionWest Home Healthcare is an established provider of quality homebased care. Our Care Placement Coordinators are responsible for coordinating a team of Support Workers in the community to deliver a quality service to the people we support & their families.

These Support Workers go into the homes of our Clients to assist with activities of daily living, household management, and personal care support.

We provide care to people who are elderly, have a physical disability, high medical needs and / or challenging behaviour.

What we are looking for

  • Juggler - you excel at balancing tasks
  • Ability to multi task, AND adapt to changing priorities
  • To perform this role, you will need to see the big picture and show ability to think outside the square
  • Exceptional Customer service ability
  • Verbal and written communication skills
  • Highly organised, good administration skills and attention to detail
  • Excellent time management, interpersonal skills
  • Great attitude, team player
  • Proven experience with computers, databases and telephones
  • Show compassion and have a caring nature
  • Reliability is a must
  • Ability to work well under pressure and prioritise
  • Part of a great team and work for an organisation that is committed to being one of the best places to work
  • Previous call centre experience would be advantageous.

    VisionWest Community Trust is an award-winning, not-for-profit organisation with faith-based roots, that provides a range of services to communities in Auckland, Bay of Plenty, Waikato and Christchurch.

    A commitment to the mission and values of VisionWest Community Trust is

    essential for this position, see

    If this role appeals to you, then please apply now!

    Closing Date : 15 September 2019

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