Spark Representative - Hastings
Hastings, NZ
6d ago

Tūhono - We connect, Whakamana - We empower, Matomato - We succeed together

Coming on board the Unified Frontline journey with Spark will grow you, challenge you and provide you with fantastic learning and development opportunities to expand your career.

We offer inclusive workplace experiences, full onboarding and continuous training, exposure to innovative technology, a competitive salary, staff benefits and earning incentives as well as the opportunity to provide the absolute best experience for our customers throughout Aotearoa.

  • As a Spark Representative, you will be responsible for providing a world class, effortless customer experience to our existing and potential new customers as part of our frontline;
  • be that in our retail stores, virtual queues based in our link sites, visiting customers in their homes, or maybe even from your own home.

    It is a role far from your normal contact center or retail store environment, you get to flow where our customers need you, when they need you!

    No two days will be the same, but working in the Unified Frontline will include :

  • Being consistently driven to deliver phenomenal customer service
  • A blend of working instore, online, or even in-home
  • Sales, service, and resolve (investigate, trouble shoot, escalate)
  • Systems and product knowledge
  • Having a flexible and open attitude
  • Being part of an awesome team of like-minded individuals
  • To succeed and shine in this role we encourage you to :

  • bring the real you to work each day and be a part of a culture where we embrace equal opportunities, diversity, and inclusion.
  • To be dynamic, proactive and show a willingness to adapt to change
  • Previous experience in the Telecommunication industry is preferred but not essential so we encourage to you apply today to join our journey today

    Applicants for this position should have NZ residency or a valid NZ work permit.

    Note : When you apply, you may receive a short text-based survey as part of our recruitment process, to help keep your application moving, please complete the survey as promptly as you can.

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