About PETstock : At PETstock, we aim to help pets inspire every person, every family, every day. We’re a global pet care retailer with more than 150 sites across Australia and New Zealand.
We cater for a pet’s every need by providing a huge range of animal care products, food and services like pet grooming and training, as well as in-
house veterinary hospitals. About the role : We re looking for an experienced, passionate and motivated individual to fill our vacant Assistant Manager / 2IC position.
You will.... - Enjoy developing strong relationships with customers who you will know by name and pet. - Ensure that your store always provides memorable and meaningful customer interactions, through inspiring and educating customers with their vast pet care knowledge and passion.
Reporting to the Store Manager you will be there to assist in every aspect of the management and operation of your store to ensure you one day you follow in their footsteps.
Work with your Store Manager to direct the team on required tasks and monitor their completion, training the team on new products and process, assist in coordinating the set-
up and communication of promotions & company updates. - Take the lead in the Store Managers absence to ensure the success of the stores operations and sales.
Invest in your team by developing, mentoring and motivating them to achieve sales targets and performance KPIs. - Always inspire a fun and supportive culture instore where your team loving coming to work every day and customers love visiting.
Take a lead on the stock management process (receiving and processing deliveries, ordering and maintaining stock levels).
Run a top-notch operation with exceptional standards, sales and KPI results. - Get involved with your local community and expand your store’s customer base by further building the strong reputation of the PETstock brand including partnering with local rescue centres to ensure successful pet adoption days.
Our PURRfect PETstock person for this role is : - A friendly, caring person that is confident talking to people and building relationships.
An experienced retail manager, with at least one year in a Supervisory role, who has thrived in a fast-paced, customer-
focussed environment. - A people person who cares about their customers, team and the success of the store. - A leader who above all things is hands-
on, solution focused, resilient, with a pro-active attitude. - Passionate about the industry and inspiring others to provide the best pet care.
Regarded by their peers as an amazing leader, who people love to work for. - Someone who takes ownership in finding their own solutions and driving their own career journey, always aspiring to be the best they can be.
An understanding of pet care needs would be highly regarded. - Able to lift weights well not quite, but lifting 20kg stock repeatedly.
Successful applicants will be expected to satisfy a National Police Check as part of the recruitment process Application Close Date : 17 / 11 / 2019