On-site Technician
Fujitsu
Palmerston North
18h ago

PALMERSTON NORTH

Fujitsu is a diverse global organisation with over 120,000 employees, offering a full range of technology products, solutions, and services to customers in more than 180 countries.

We know that using our experience and the power of ICT to shape the future of society with our customers can only be achieved through a flexible and respectful approach to work.

Fujitsu Oceania is focussed on winning our customer’s trust to improve their businesses, supporting our people to reach their full potential and doing good things for society, all whilst delivering sustained profitable growth.

Work with a giant of technology :

This is an opportunity for an IT Support Technician who enjoys getting out and about. In this role you will provide phone and on-site support to two key clients, and branches of corporate customers in the Manawatu / Wanganui area.

This will involve regular scheduled site visits to provide on-site services. In addition to scheduled visits, you will also accept and respond to cases logged via a Fujitsu Service Desk, while being aware of and meeting Service Level requirements, and updating cases in real time where practical.

Some after hours or on-call work will be required from time to time.

Building your own path to success :

To be successful in this role, you will have :

  • A clear and confident communication style with the ability to build good working relationships with your customers
  • Previous experience supporting a Windows end-user environments
  • Technical skills which include various Windows Operating Systems, TCP / IP, Active Directory, MS Office and / or experience with PC products (e.g. Lenovo, HP, Dell)
  • Knowledge of the ITIL framework and previous use of an Incident Management tool
  • A relevant IT qualification
  • A full clean Driver’s License
  • Come Share our Vision :

    We aim to create an employee experience that embraces diversity, inclusion and belonging. We’re focused on flexible work options and a range of rewarding benefits.

    If you want to work in the way that suits you and our customer’s best, come and find your future at Fujitsu.

    Work your own way : https : / / www.fujitsu.com / au / about / careers / own-way / index.html

    Achieve together : https : / / www.fujitsu.com / au / about / careers / achieve-together / index.html

    Our Process : https : / / www.fujitsu.com / au / about / careers / trusted / index.html

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