Product Coordinator
Spark New Zealand
Auckland, New Zealand
5d ago

Who we are :

Qrious is a solutions business, passionate about leveraging the power of data to enable our customers to grow in intelligence and thrive.

We are the data explorers, innovators and inventors at the edge of technology, striving to connect intelligent information to organisational challenges, for people to use effectively every day.

We enable New Zealand's best and brightest organisations to do more and be better. Every day, we push ourselves and our customers toward greatness.

Qrious Limited is owned by Spark NZ and offers a range of products and consulting services including Data Powered Marketing, Location Apps, Data Platform, Business Intelligence & Data Warehousing, and Advanced Analytics.

Vision for the role :

The Product Coordinator is tasked with helping the Product Manager manage and execute the product roadmap for Qrious' flagship data-

powered marketing product : the UbiQuity platform. Working closely with all areas of the business, the Product Coordinator is the vital link between the technical and the strategic parts of the business, assisting the Product Manager in ensuring the business is always solving the right problems for our users.

Day-to-day you will be responsible for :

  • Keeping the product backlog well-groomed. Our development team is agile so you'll need to keep up with them and make sure you're one step ahead with an ordered backlog of deliverable work that matches current business priorities from sprint to sprint.
  • The business is agile as well, so you'll need to be prepared for priorities to change and grow with little notice.

  • Assisting in the breakdown of epics and initiatives into comprehensive user stories . You'll need to be able to speak for the users and the business by conveying benefits, outcomes and deliverables into succinct 'as role x I want function y so I can gain benefit z' type acceptance criteria.
  • Attending and participating in technical scoping and planning sessions with the development team . As the voice of the user, you need to ensure that the 'how' defined by the technical teams achieves the 'why' defined by the business.
  • You won't be expected to contribute all of the technical details of the solution, but you'll need to understand how it's going to be delivered and what questions you need to ask the team.

  • Managing business deadlines for delivery. The scrum master will manage the development team's workflow, but it's your responsibility to keep up to date with the progress of delivery and the deadlines agreed in planning.
  • Assisting in defining the sprint goals and expected outcomes for each release.
  • Attending and participating in sprint retrospectives and reviews . You'll need to be willing to share and take on feedback from the delivery team and stakeholders and make changes to improve processes.
  • Performing user acceptance testing on each ticket in a sprint . The QA team will cover the functional and integration testing, but you are responsible for ensuring the solution meets the acceptance criteria and solves the user problem it's intended to.
  • You'll also :

  • Participate in roadmap update meetings. The Product Manager will own the strategy but you'll be expected to provide the detail on delivery and what the business can expect to see.
  • Work with the UX chapter lead on prototyping and user testing for new functionality.
  • Collect and analyse usage and performance stats for the platform. Data is at the heart of everything we do, and your decisions need to be backed by data and research.
  • Assist in training internal users on new functionality, and writing external release notes and training documentation.
  • You will spend most of your time working on the UbiQuity platform, but may also get involved in new Data Powered Marketing offerings within the business.

    This role best suits someone who has :

  • A technical background
  • Experience with Scrum
  • Great communication and interpersonal skills - you'll need to be equally comfortable talking to the CEO and the Solutions Architects about a solution.
  • Excellent organisation and initiative - you'll be organising your own day and defining your own scoping requirements.
  • The ability to adapt and make difficult decisions - priorities, teams, business needs and budgets can change by the hour so you need to be able to roll with the punches and be prepared to tackle something new.
  • A love for learning - you'll need to keep yourself up to date with the platform and also industry standards for agile, software and product marketing.
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