Telephone Sales Representative
Genesis Energy
Auckland, New Zealand
3d ago

Genesis is proud to be New Zealand's largest energy retailer supplying electricity, natural gas and LPG to over 660,000 customers throughout the country and generating around 20% of New Zealand's electricity.

We are on a transformational journey to be New Zealand's first choice for energy management with the vision of reimagining energy by putting control in our customers hands.

In order to help achieve this we need a bright, energetic and motivated Telephone Sales Representative to join our Telesales team here in Auckland.

You will join a supportive team where the learning and development pathways are endless.

About the Role :

As a Telephone Sales Representative at Genesis you will play a critical role in acquiring new residential customers for electricity, natural gas and LPG.

You'll be speaking with customers and completing sales process so a positive and friendly attitude is a must.

You'll be expected to :

  • Develop new relations ships with customers in order to increase revenue, build loyalty and reduce churn by achieving or exceeding your targets
  • Work with the Sales & Retention Leader to gather & build competitor and market knowledge base on a daily basis
  • Meet hourly, daily, weekly and monthly sales targets, as well as set KPIs & other performance metrics
  • Deliver a high degree of customer service at all times through building knowledge of core business information and applying this knowledge to maximise customer satisfaction
  • About you :

    We are looking for people who can clearly communicate with customers from all walks of life, who are dependable to their core and who have the grit and tenacity to show up and work hard, because that's just what they do.

  • Previous experience working in a outbound sales environment
  • A can-do attitude, great communication skills and you must be a team player
  • Ability to make a high volume of calls daily
  • The Benefits :

    In exchange for your dedication and hard work, we offer

  • Competitive salary not to mention Genesis will contribute 4% to your kiwi saver provider
  • Ongoing coaching and training development with long term career development opportunities.
  • Cafe on site, fresh fruit in all our breakout areas, team activities, social club events and a sense of community
  • Subsidised health and life insurance
  • Extended parental leave
  • This is a permanent, full time position of 40 hours per week Monday to Friday 11 : 30am - 8pm, Selected candidates will need to have a clear credit and police check, If you are on a Visa it needs to be an open Working Visa.

    Please apply online!

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