At PowerNet our people are committed to providing safe, efficient and reliable power to our communities across the lower South Island.
We are an industry leader and as such our progression and innovation is at the forefront of our business where we are committed to learning more about emerging technologies and the impact this will have on our customers, communities and network.
We have an outstanding opportunity to join the PowerNet team in the exciting and rewarding role of IT Support Technician based in our modern Balclutha office.
As the IT Support Technician you will be responsible for :
Providing first level IT support to PowerNet staff
Supporting end user devices on a first level response basis including; desktops, mobile phones, tablets, laptops, and software
Provide on-site IT training to field staff
You will have :
Tertiary IT qualification or relevant industry certification
Experience maintaining Microsoft applications and operating systems.
Excellent communication skills with the ability to communicate technical issues to non-technical people
Experience in managing requests and unsolved issues, providing in-person and remote support
Analytical thinking and problem solving skills
Experience with trouble shooting and diagnostics
Ability to determine IT needs and train end-users
Ability to keep up with technical innovation and trends in IT support
A high level of initiative to pursue opportunities and resolutions without direction
Ability to create and follow documented IT process and procedure
Familiar with Active Directory including :
Our candidate :
The successful candidate will be a highly motivated individual who has a pragmatic, flexible and adaptable approach. You will be someone who is up front and honest and really wants to make a difference within a company who encourages growth and development and a can do attitude of Do it once, do it right
Here at PowerNet our people are our most valuable asset. We are committed to providing a caring team environment, a balanced approach to work and personal life, while encouraging professional and personal growth for everyone. Here's how we do it
PowerNet Benefits :
5 weeks' Annual Leave
100% Subsidised Health Insurance, with a company discount that extends to family members also
100% Subsidised Death and Disability Insurance
The opportunity to work a nine-day fortnight (80 hours compressed into nine days with a three-day weekend every second weekend)
A Health and Wellbeing programme, including a yearly lifestyle benefit and free fruit
A supportive work environment with professional development opportunities