Customer Services Representative
NZ Recruit
Auckland City, AUK
3d ago
source : ExploreJobs

Auckland City, AucklandContractCustomer Service Representative (fixed term)Your chance to join a market-leading, global organisationWork within a dynamic, supportive and collaborative team environmentFull-

time, fixed term role in Albany, Auckland Do you have spark - do you have passion - do you have great positive energy? Rentokil Initial currently has a great opportunity for a Customer Service Representative to join our fast paced team at our Flybusters division.

We are looking for an experienced individual with excellent communication skills, ability to prioritise and to stick to deadlines but most of all, is passionate about providing the best level of service to our customers, Technicians and our Sales team.

This is a full-time, fixed term role.Rentokil Initial has been offering pest control solutions to businesses for almost 50 years.

We operate in all regions of New Zealand employing passionate people to manage, maintain and service our extensive customer network.

The main duties for this role include : Ensure delivery of excellent customer service through fast and accurate processing of customer invoices and credit notes and coordinating with other departments to resolve customer enquiriesManaging customer escalations and liaising with internal departments to resolve complaintReport on a daily basis activity and resultsProviding administrative and account supportThe ideal candidate will possess : Previous experience with customer serviceThe ability to build long term internal and external relationshipsExceptional written & verbal communication skillsAttention to detail and problem solvingIntermediate Microsoft Office skillsTime Management and Organisational SkillsRentokil Initial, we are experts in Pest Control, Initial Hygiene and Ambius.

We are one of the largest business services companies in the world, operating across 70 countries including Australia, Europe and North America.

Our organisation is global and has built a reputation for service and the latest products in our field.If you are looking for an exciting role supported by a great team and a supportive manager and the opportunity to advance your career with a global & reputable company, then this is the role for you!

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