Store Manager
Pakuranga, NZ
6d ago

Do you want to work with a stable, leading-edge, and fashion focused retailer who will genuinely care for you and your career development?

Then this role is for you!

Customers are at the heart of everything we do so you will be passionate about caring for your team, their well-being and development to ensure they have what it takes to deliver exceptional customer service every day.

Reporting to the Regional Manager, you will have direct responsibility for the financial performance of the store. Your role is to set the direction required to enable great performance, and develop the same commercial focus in your managers, while ensuring company standards including compliance, retail disciplines and human resources are adhered to.

We know that retail is ever changing, so we'll expect you to also explore new ideas, collaborate and innovate.

Thanks to your extensive experience in a senior store manager's role, you'll be a masterful motivator and be able to adapt your style to suit your audience.

You will be able to provide examples of times you've set challenging but achievable goals and provided clear and encouraging feedback.

Planning and organisational skills are also key for your success, as is a true passion for unsurpassable customer service.

About the role - in this role you will :

  • Drive a customer service strategy so that the store is renowned for outstanding customer service
  • Improve the commercial performance of the store by increasing its sales turnover and managing controllable costs
  • Ensure that your leadership team recruit, develop and retain a motivated, engaged and high performing team
  • Ensure our world class visual merchandising standards are executed and maintained to our high levels of expectation
  • Motivate, inspire and engage the team, creating a high performing team committed to each other and its customers
  • About you - to excel in this role you'll have :

  • Extensive retail experience managing a large format store with a large team (100+), or in a multi-site / cluster management role
  • Experience taking a team through change management and culture change
  • Great organisational and planning skills, and the ability to prioritise workloads to effectively meet deadlines
  • A passion for excellence in customer service and sales
  • A proven history leading high performing teams to success in a sales environment
  • Exceptional communication and relationship building skills with internal and external stakeholders
  • A high level of strategic focus and a strong commercial acumen skillset
  • About us - what we offer :

    We're offering a competitive salary package, with an attractive staff discount across the Farmers and James Pascoe Group along with a management incentive scheme.

    We're all about career progression, and supporting our talent through internal succession planning so you will have plenty of opportunities to grow and develop your skills.

    Our community spirit sees us partner with charities such as Hospice and Leukaemia and Blood foundation, and we celebrate being an iconic part of New Zealand's local communities in over 60 locations nationwide.

    We care about our people and their well-being, so we offer a supportive, empowering and family orientated culture and work environment.

    This position is 40 hours per week and will include weekend shifts, with flexibility for early starts and late nights, as part of the management roster.

    If you are passionate about growing your career working for a highly respected, New Zealand owned and iconic brand Apply online today!

    Entitlement to work in New Zealand

    In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process.

    If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.

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