Contact Centre Manager - American Express
1d ago

Working with our partner American Express

your role will be leading a new and existing team of agents selling the value of American Express to prospective merchants, increasing acceptance across all of Australia and New Zealand.

Starting ASAP, this role will be contracted until 1 / 1 / 2021 with a view to extending.

What We’re Looking For :

  • A sales leader who can embed a high-performance sales culture and framework
  • A relationship builder who knows how to bring in high performing leaders and sales agents
  • A transparent, open communicator who leads by example and holds people accountable for their performance
  • A drive to succeed that will mean you continually review processes to achieve and improve against set targets
  • A people developer who sees their success as based in the success of their staff
  • A desire to keep constantly informed of trends, changes and developments within the industry
  • Your track record in leading cultural change, sales and staff development in a Sales Contact Centre Environment will speak for itself.

    This is a great opportunity for you to build and shape a team around you, once successful we will be looking for ways for you to lead the business with growth.

    It’s a great product offering, the team are eager to improve their sales skills. We are just looking for the right leader to guide and motivate them.

    What’s In It For You :

  • Work in a friendly and supportive environment, in a large and growing multinational BPO Organisation.
  • Opportunities to grow with the business and work alongside a talented team both within Probe and American Express.
  • Competitive salary and the opportunity to develop professionally
  • The opportunity to work on behalf of a world-renowned and respected finance brand
  • A collaborative, innovative and engaging culture
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