Service Desk Analyst
Wellington, New Zealand
2d ago

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

Our Service Desk team supports a variety of clients from the comforts of our Gaunt Street office. We have a strong client-centric focus and aim to be professional and easy to work with, always.

With a great working culture, there’s opportunities to grow and learn constantly!

About the Role

Here’s an opportunity to step into a level two Service Desk Analyst role! Being the first point of contact to our biggest clients, no two days will be the same as you’ll be tackling every technical issue that comes your way!

What you’ll bring

Your verbal and written communication skills are the key to your success in this role. You’ll have experience in level 1 technical support, and you’ll love helping people with your effective communication skills.

The Nitty Gritty

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies.

We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations.

With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds.

We are local at heart, yet world-class in capability.

If this sounds like the next step for you, please apply online now!

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