Customer Service Supervisor
Mitre 10
Northland, Rest of Northland, Kerikeri, New Zealand
6d ago

The New Mitre 10 Kerikeri, the biggest home improvement store in the Bay of Island is seeking a 'Customer Driven' Team Leader to lead our Customer Service / Check out Team!

Put your excellent customer service skills, leadership and positive attitude to work and be part of our fun and successful team at Mitre 10 Kerikeri.

The person we seek for this role must also have the ability to remain cool under pressure and be able to think quickly on their feet.

To be successful you must have :

  • a passion for providing excellent customer service
  • be a detail minded self-starter
  • be able to multi-task, and have the ability to follow through and follow up situations in a timely manner
  • experience in conflict resolution and confidence to make decisions as required;
  • have strong leadership skills and supervisory experience as you will be working with a sizeable team of part-timers and full-timers
  • ability to roster a large number of team members to ensure 100% coverage at check-out area and service desk
  • experience working with a POS system (specific training given)
  • a can do attitude an action orientated person high level of accuracy and attention to detail
  • Experience in a similar rostered-oriented, retail environment will be hugely beneficial in this role.

    If you believe you are the person we are looking for, please forward a CV and cover letter via this website.

    Applicants for this position should have NZ residency or a valid NZ work permit

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