Swim Education Team Leader
It takes someone who is passionate about mentoring, quality swim education programmes and teaching a precious life skill to be able to run our swim schools.
Due to internal opportunities, we're looking for a new Team Leader to join our passionate and energetic team. Are you ready?
With a responsibility for delivering the Swimsmart and Swimsafe programmes at Taioira QEII Recreation & Sport Centre, along with streamlining the customer experience, it's essential that you have extensive knowledge of swim education as you'll be providing ongoing training and support for your team and the wider network.
Our network has around 115 instructors and you will have up to 30 direct reports. As someone who has walked the walk, you'll be able to support and relate to all of your staff, understanding what makes everyone special.
Using and understanding complex systems will set you up for success as you will use ours to manage memberships, reporting and monitoring programmes.
Day to day you can expect to get involved in timesheets, finding cover, keeping track of the students' progression and meeting and greeting schools.
We hope you thrive in a busy environment because there is plenty of hustle and bustle at QEII, with up to 60 children coming through for Swimsafe lessons every half an hour, and that number is growing within our Swimsmart programme.
When it comes to logistics, systems, process and staff they will be looking to you to ensure we are offering the best customer experience.
No matter your age or background, swimming has a place for everyone. But it's important that you're a product of the product and you have some leadership experience under your belt, seeing this as a natural progression for you.
But be ready, QEII is our biggest facility, so we want you to be confident in your ability, mature in personality and have a firm but fair approach, remembering that customer focus, communication and being an approachable mentor for your team is a priority.
Our leadership team is well balanced, bringing plenty of creativity, character and technical expertise. You'll complement the team by being a finisher, seeing tasks through to the end while bringing plenty of passion.
From time to time, you may be required to hop in the water and teach a class, but we're guessing that won't be a problem.
When you see the look on a child's face after they succeed with something they have been struggling with for so long, you get a kick out of those moments of success.
Up for the challenge? Get in touch.
To view the position description please click on the link https : / / www.cccjobs.co.nz / jobdetails / ajid / m7838 / Swim-