Auckland City, AucklandHome Ownership Manager - West RegionPassionate and motivated driven lendersWe are a team of motivated high performers, who have fun in a supportive team environmentTogether, our customers trust us to help them with some of the biggest financial decisions in their livesHere are ASB the customer is at the heart of everything we do.
Retail banking are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.
The role : Your role exists to make our customer's lives easier by guiding them through their home loan journey. You will be committed to helping our customers "Own the Home of their dreams" whether it is assisting them in buying their first or second home, investing in a property, refinancing, building or renovating, you will ensure that their financial wellbeing is protected and that they are ready financially for today, a rainy day or someday.
Based at our Westcity branch in Henderson, we are looking for someone who puts the customer first. You will work face to face with customers to lead quality lending conversations with confidence, putting your solid understanding of our products, processes and policies to good use by proactively identifying your customers financial needs.
As a confident networker you will use your communications skills to develop and maintain strong working relationships.What you will bring : A proven track record of delivering exceptional customer service and establishing and maintaining long lasting relationships with customers and colleaguesExtensive, current lending experience and existing knowledge of Home Lending productsAn ability to identify the bigger picture and anticipate customers financial needsKnowledge of the current responsible lending legislation and AML requirementsASB offers a diverse and inclusive environment where we are united as one team, working together to accelerate financial progress for all New Zealanders.
This is an exciting time to be part of our Retail network and this position offers you the opportunity to progress your career further and really make your mark as a senior lender.
As well as this you will have the generosity of spirit to impart your extensive lending knowledge and coach our junior lenders to greatness.
This is a full time position, covering Tuesday to Saturday or on a rotating 7- Day roster to suit the branch peak times.For additional information please see the attached Position Description, to register your interest in this position please apply on line.