Drive your career forward with career development opportunities
Brand new position exciting opportunity to add value from day 1!
A role where you can r einforce a culture of customer first
Lead the way in customer experience, for a company in the midst of an exciting transformation period .
What will you be doing?
Support ourkey customers with first classcommunication both proactiveandreactive
Coordinate with operational teams to proactively resolve issues
Build relationships and become a voice for our customers , to increase satisfaction levels
I dentify and implement initiatives to i mprove processes and add value
What you'll need to be brilliant
Experience in key customer / account management
Experience in the use of CRM software, Vadacom or other integrated phone, CRM software systems, online chat
Excellent negotiation skills
Intermediate knowledge of Microsoft Office particularly Outlook and Excel.
What can Hall's offer you?
Career stability and the opportunity to developwithin a growing company!
The opportunity to work with a talented team who are committed to continuous improvement
The opportunity to join the Halls Group Southern Cross Plan
Takanini office with free parking on site
Company provided laptop and phone
Hall's is a fast-growing transport company based in Takanini, specialising in refrigerated transport and logistics. We're well established across New Zealand, with a high profile and a focus on providing top customer service.
Our committed drivers and teams represent typical New Zealand values and work hard to service our customers and 'deliver the goods'.