Customer Liaison Officer
Hall's Group
Takanini, AUK, NZL
4d ago
  • Drive your career forward with career development opportunities
  • Brand new position exciting opportunity to add value from day 1!
  • A role where you can r einforce a culture of customer first
  • Lead the way in customer experience, for a company in the midst of an exciting transformation period .

    What will you be doing?

  • Support ourkey customers with first classcommunication both proactiveandreactive
  • Coordinate with operational teams to proactively resolve issues
  • Build relationships and become a voice for our customers , to increase satisfaction levels
  • I dentify and implement initiatives to i mprove processes and add value
  • What you'll need to be brilliant

  • Experience in key customer / account management
  • Experience in the use of CRM software, Vadacom or other integrated phone, CRM software systems, online chat
  • Excellent negotiation skills
  • Intermediate knowledge of Microsoft Office particularly Outlook and Excel.
  • What can Hall's offer you?

  • Career stability and the opportunity to developwithin a growing company!
  • Flexible hours
  • The opportunity to work with a talented team who are committed to continuous improvement
  • The opportunity to join the Halls Group Southern Cross Plan
  • Takanini office with free parking on site
  • Company provided laptop and phone
  • About Halls

    Hall's is a fast-growing transport company based in Takanini, specialising in refrigerated transport and logistics. We're well established across New Zealand, with a high profile and a focus on providing top customer service.

    Our committed drivers and teams represent typical New Zealand values and work hard to service our customers and 'deliver the goods'.

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