Technical Specialist
Vocus Communications
Auckland, Auckland
3h ago
source : ExploreJobs

Auckland City, AucklandPermanentAre you great at problem-solving and have a knack for figuring things out?Do you know your way around generators, leaf blowers, mowers, water blasters etcAre you looking for a handy Airport location?

From humble beginnings in an Auckland garage 8 years ago, to one of New Zealand’s fastest growing online retail stores, this kiwi owned & operated success story is continuing to grow and expand their hard-

working team. Specialising in the nationwide distribution of power tools, generators, hardware, garden equipment, industrial supplies, kit-

set sheds and more, they require a Technical Sales superstar to be based out of their Airport-located showroom and distribution center.

Your role will include diagnosing mechanical and electrical product faults as well as providing face to face service for all walk-

in customers.About the roleUse your technical knowledge and personality to drive successful outcomes for customersDiagnosing mechanical and electrical faults and facilitating solutionsCommunicating with external service agents, reviewing product reports and making decisions around product refunds and warrantiesInternal and external customer service regarding technical product queries / escalationsUsing your fantastic personality to generate showroom salesAbout youYou are naturally mechanically minded ideally, you have a technical background in power tools, industrial / mechanical equipment / products, electrical equipment or similarYou pride yourself on delivering exceptional customer service and successful business outcomes and don’t mind sharing your knowledge with the wider businessYou have excellent spoken communication and a real can-

do attitudeYou thrive in a positive team environment and enjoy helping other team members learnYou pick up new product information with ease and love troubleshooting and solving problems for customers.

BenefitsThis company is undoubtedly a great place to work and to get ahead. We are looking for a candidate with some X factor -

someone that loves solving problems, never shies away from a challenge and thrives given the opportunity to bring initiative and ideas to the table! Your technical knowledge will give you the chance to slot into a varied position that is interactive with the entire business, helping you to quickly become an integral part of this fantastic team! On offer is a competitive salary reflective of experience and a chance to be part of a truly wicked culture!Sound like you?

If you can demonstrate the experience as required, let's talk - call Kate Farrant on 021 056-2822 or apply now and I will contact you.

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