We are looking for a competent Collection Specialist to contact clients and collect outstanding payments.
You will struck a balance between maintaining trustful relationships, and ensuring timely payments.
Our Collection Specialist should exhibit professionalism and trustworthiness.
You should have excellent communication and negotiation skills, as well as an ability to work independently.
Process payments and refunds
Monitor accounts to identify outstanding debts
Update account status records and collection efforts
Resolve billing and customer credit issues
Report on collection activity and accounts receivable status
Excellent communication skills (written and oral)
Working knowledge of databases
Comfortable working with targets
Familiarity with laws related to debt collection
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