Collection Specialist - Flexible Office Homeoffice Remote
Talent
Auckland, Auckland Region, New Zealand
3d ago

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments.

You will struck a balance between maintaining trustful relationships, and ensuring timely payments.

Our Collection Specialist should exhibit professionalism and trustworthiness.

You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities

Process payments and refunds

Monitor accounts to identify outstanding debts

Update account status records and collection efforts

Resolve billing and customer credit issues

Report on collection activity and accounts receivable status

Requirements

Excellent communication skills (written and oral)

Problem-solving skills

Working knowledge of databases

Comfortable working with targets

Familiarity with laws related to debt collection

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