Security Lead – Operations
New Zealand Parliament
Wellington, NZ
2d ago

The Parliamentary Security Group has recently undergone a significant review and change management programme, and we have an exciting opportunity for operational leaders with exceptional customer service skills to fill these newly created positions.

The Security Lead - Operations plays an integral role within the Security Group, who are collectively responsible for providing 24 hours per day, 7 days per week security services to members of Parliament, staff, contractors, stakeholders, visitors, and customers who work within and visit New Zealand's Parliament.

This includes providing security services at the Electorate & Community Offices which are located throughout New Zealand.

These key roles will lead the day to day operations of the frontline Security Operations team to ensure the delivery of pro-active security and customer service, and to retain standards of a high level.

You will contribute to the continued development of standard operating procedures and contingency plans, ensuring your team follow these to the highest level.

As a subject matter expert, you will review systems, processes and procedures and ensure the security control room is functioning to full capacity.

Communication skills are imperative as you will liaise regularly with NZ Police, protest and event organisers and report and advise management of any relevant safety matters.

Additionally, you will provide exceptional leadership and coaching to your team to ensure continuous improvement.

What you'll bring to the role :

  • Significant experience leading operational teams in a customer-centric environment
  • The ability to exceed and drive training standards which includes a physical capability test to carry out the requirements of the role
  • Exceptional stakeholder engagement and management skills
  • Proven experience in responding to emergencies and managing incidents
  • Exceptional attention to detail and the ability to multi-task
  • Of the utmost importance is alignment with our organisational values, and the drive and motivation to move forward in a manner true to these values :

  • Integrity
  • Manaakitanga
  • Accountability
  • Whanaungatanga
  • Empowerment
  • Please note that due to the nature of the work we do, you must be able to obtain and maintain a SECRET level National Security Clearance.

    The Security Group strive to be known for their professionalism and to make Parliament an open, accessible, efficient, safe and secure place.

    If you are interested in being a part of our collaborative and engaged team committed to providing the best service to the best Parliament in the world

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