Account Manager
Xero
Wellington, NZ
5d ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.

This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections.

Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

This role is a 12 month fixed-term contract based in Wellington. How you'll make an impact : You will be part of our dedicated & passionate Go-To-Market Team who are focused on nurturing and challenging our accounting partner base to help them achieve a very high level of success in their partnership with Xero and beyond.

We do this by building great relationships with our partner firms as they harness the power of the Xero platform creating practice efficiencies and value for their clients.

A large part of this journey is helping them develop their cloud strategy and building a sense of community to recruit, educate and grow the Xero Partner channel.

What you'll do

  • Build advocacy for Xero and become a trusted advisor within the industry including professional bodies, banking partners and other stakeholders
  • Deliver exceptional value to our accounting partners and their clients beyond the Xero platform and inline with their strategic priorities
  • Drive partner channel engagement to increase the rate of Xero adoption through roadshows, partner & clients events, hosting webinars and facilitating training
  • Effectively maintain existing relationships, ensuring partners get the most out of the platform and their partnership with Xero
  • Drive partner channel engagement (primarily via phone & email) to increase the rate of Xero adoption through roadshows, partner & clients events, hosting webinars and facilitating training
  • Guide partners through the Xero Partner journey
  • Work with Partners to help their clients thrive through effective use of the Xero platform and our wider eco-system
  • Advocate for growth via the Xero Ecosystem to deliver best of breed solutions to partners and their clients
  • Work creatively and cohesively in a pod style environment with a mix of technical and seasoned sales people while maintaining autonomy
  • Respond on the go to day-to-day queries from partners with timely and comprehensive solutions, whilst maintaining SalesForce with all client touch points
  • Utilise SalesForce and gain data insights to help clearly plan your partner interaction and consistently build and update your partner growth plans.
  • Leverage the knowledge of other teams and liaise with the Go-To-Market champions such as marketing and education
  • What you'll bring

  • Experience with accountants / professional services
  • 1-3 years experience as an Account Manager
  • Strong communication skills and the ability to build effective relationships
  • Strong customer focus
  • Experience with business process improvement
  • Ability to present solutions
  • Why Xero? Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge, support and mentor you to have fun while you do the best work of your life.

    We are a place where personal development, innovation, and change are not only inspired but also celebrated. We value our people and want them to enjoy and take pride in their work.

    Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.Please include a cover letter in your application, telling us why you’re a great fit for this position.

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