Transport Officer
Auckland Transport
Western Auckland, New Zealand
5d ago

Our city is growing and with more and more people calling Auckland home, more people are using public transport to get around.

As our transport network expands, Auckland Transport is committed to enhancing the customer experience by ensuring our customers have a safe, reliable and efficient journey.

Transport Officers form part of this vision.

What are Transport Officers?

Uniformed Transport Officers have begun operating on the public transport network, starting with the rail network. In small patrols, they are targeting fare evaders, antisocial behaviour and provide a positive customer experience for users of public transport.

They will patrol across all transport modes, gate-lines as well as transport interchanges on a rotating shift roster.

Transport officers will :

  • Carry out fare inspections and issuing infringements for fare evaders
  • Minimise antisocial behaviour and vandalism on the public transport network
  • Assist with incidents and emergencies on the network
  • Provide great customer service so our customers have a great journey experience
  • We are looking for people who :

  • Want to play a positive role in their community
  • Want to make Auckland's public transport system a great service for our customers
  • Want to make sure everyone is playing by the rules
  • Enjoy dealing with people on a day to day basis
  • Aren't afraid of tough conversations with people of all different backgrounds
  • Someone who wants to keep physically fit,
  • Wants to be part of a great team and work in a highly varied role
  • Customer service, monitoring or security backgrounds is an advantage
  • If you're successful...

    You will undergo six weeks of comprehensive training to become a warranted officer.

    Your work will be highly varied, you'll be interacting with people on a daily basis, start on a base salary of $51,510 with additional allowances on top, provided a uniform, and gain numerous opportunities to advance you career with supervisory roles.

    AT also offers numerous discounts at participating businesses such as gyms, banks, and health insurance.

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