Duty Manager - Sudima Lake Rotorua
HIND Management
Rotorua, Bay of Plenty, New Zealand
5d ago

Sudima Hotels are playing an essential role assisting the New Zealand Government with their programme of Managed Isolation and Quarantine as part of New Zealand’s ongoing COVID-19 response.

We’re proud to be doing our part to keep our communities safe and provide a home away from home for returning kiwis. In our operation as an essential service, we must adhere to strict guidelines provided by MoH and MBIE for the health and safety of our guests, staff, contractors and communities, including ongoing infection prevention controls, regular testing and vaccination against covid-19.

A fantastic opportunity has arisen for a full time Duty Manager to join our fun dynamic Team working across 2 graveyard shifts and 3 day shifts per week on a rotating roster.

Do you have a passion for service with a smile, finding solutions and ensuring our guests make the most of their stay? Speak to us about joining our team, make a difference and be part of the exciting tourism industry as a Duty Manager.

You will have experience in a similar role in a hotel environment. You will be passionate, well organised, enjoy training and developing team members and be able to demonstrate your flexibility to support your team as and when required.

Ultimately, you will be responsible for ensuring our guests receive a memorable guest experience that is tailored to their individual needs.


  • Minimum 18 months year as a Senior Receptionist or Duty Manager
  • Experience in Night Audit
  • Valid General Managers Certificate
  • Excellent knowledge of Rotorua and surrounding area
  • Willing to work flexible hours as required
  • Proven experience leading a Team
  • Current First Aid certificate preferred
  • Ability to work a variety of shifts including Morning, Evenings and Night Shifts; Weekends, Public Holidays.
  • Benefits

  • Free onsite Car parking while on shift
  • Join a growing, but family focused owned and operated NZ award winning hotel business
  • A competitive salary as well as best in the industry long service perks and anniversary vouchers
  • Leadership development and training on the job, online and through regular workshops / group events
  • Fantastic hotel rates across our network.
  • Uniform and meals on shift
  • Opportunity to work in a unique environment with multiple agencies ensuring the health and wellbeing of New Zealand.
  • Our values are based around caring, working together and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply.

    Sudima hotels are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

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