Club General Manager
Mount Ocean Sports Club
Tauranga, Bay of Plenty, NZ
1d ago
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As Manager, you will be responsible for the management and direction of all bar and kitchen operations. We are looking for a highly professional, well-rounded Manager who will be hands-on and willing to lead by example! Excellent knowledge of Beverage, Food and all administrative duties is essential.

This is an opportunity to work with an amazing team. You will be confident and comfortable in all areas of your profession and be able to work in a fast-paced, high-pressure environment.

You need to think on your feet, work autonomously and be a good problem solver

Key responsibilities include :

Delivery of an excellent membership experience

Strong analytical / financial skills (XERO)

Lead a dedicated team of staff

Promote & market Mount Ocean Sports Club

Ensure Club is compliant with all legislative obligations

Ensuring the club meets its aims and goals, and its obligations, as outlined in its constitution

Making sure there are people and resources available to achieve these aims and goals

Managing any potential risks to the club

Developing and implementing policies that achieve its aims and goals

Involving everyone in the club with achieving its aims and goals

Reporting, monthly to a Board of Director and annual AGM

Ensuring the long term well-being of the club, both financially and organisationally

Monitoring and evaluating the club's activities for quality and relevance

Oversee the Management and Administration of operations to produce an exceptional guest and employee experience

Plan, develop, lead and manage all operations to achieve budgets, profits, staff engagement and employee targets

Review, Monitor, Evaluate and Report on business performance in accordance with set objectives

Identify and address opportunities and trends which would enhance the existing business offering, with an understanding of local marketing

Manage monthly / annual business results, financial plans and budgets, setting and achieving profit targets and dedicated cost control measures whilst establishing and meeting financial performance targets for revenue and expenditure

Plan for and control all ongoing Maintenance and Refurbishment programmes ensuring the desired level of quality is maintained

Control all OHS and operational safety management programmes.

Complete all HR responsibilities

Review and implementation of Health and Safety Policies

Key Attributes include :

Ability to effectively manage staff and contractors

Ability to work with a Board of Directors

Hold a General or Club Manager licence

Experience in the running / overseeing of a bar and restaurant

A proven history of leading and developing teams

Budget, menu, rostering and bar compliance experience and knowledge

Great chat, and a disposition for remembering names and orders to look after our faithful regulars

An uncompromising attitude towards being better and being the best

The energy to give the best on each shift you work

The ability to be a team player working with other Managers and leaders in our group

Flexibility in rosters, working morning, close shifts & weekends

Outstanding team, customer relations and communication skills with the ability to relate to and manage employees and guests from a wide range of backgrounds

Relevant experience in Tourism / Resort Management

Strong financial and strategic management skills with a focus on driving profitability and growth

Excellent skills in Communication and Conflict Resolution

Ability to effectively manage conflicting priorities

Ability to develop an operational budget and make sound decisions to ensure the venue operates efficiently

An open-door policy with the ability to train, coach, counsel and develop employees

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