Online Retail Assistant
Tourism Holdings Limited
Albany, NZ
6d ago

Our busy Mangere branch is looking for an exceptional Online Retail Assistant to be part of the exciting and growing world of online retail sales.

You will be providing outstanding customer service and fulfil online orders, helping maintain the online store, and assist the "bricks 'n' mortar" store team when required.

But most importantly, you will do all of this while having fun and a good laugh.

We pride ourselves on excellent Customer Service (both in store and online), and strive to 'go the extra mile' for customers.

As a key point of contact for online customers, you will be an integral part of the team at RV Super Centre. While having a RV, Camping or Marine background is an advantage, it is not a necessity

Some of your key qualities will include :

  • An ability to hit the ground running
  • Superb communication skills, both verbal and written
  • Can easily build rapport with customers
  • Excellent PC Skills (Experience with Retail or Ecommerce systems an advantage)
  • Great sense of humour, and not afraid to laugh out loud
  • Being fearless at new tasks & the wiliness to learn a new skill
  • Strong team player with oodles of positive energy
  • Able to work the occasional weekend
  • Impressive attention to detail
  • Not afraid to ask questions
  • Did we mention a sense of humour?
  • Your key responsibilities will include :

  • Fulfilment of online orders
  • Outstanding Customer Service - via email, online queries, phone and in store
  • Problem solving
  • Maintaining data integrity for the online store
  • Liaising with suppliers and couriers
  • Knowledge of current and new products
  • General Administrative duties
  • So, if you love being part of a team, looking for a challenge or a company that pushes personal and professional development and growth, then we want to hear from you!

    About Us

    The RV Super Centre is part of thl - the largest operator of RVs IN THE WORLD. The RV Super Centre dealership network offers a wide range of services to campervan, motorhome and caravan owners, with three dealerships in Auckland, Christchurch, and Queenstown .

    Our Auckland RV Super Centre dealership boasts a large onsite Service and Repair Centre for all maintenance and refurbishments, and a large Retail Shop for all campervan consumables and accessories from leading brands.

  • Tourism Holdings Limited delivers world-leading customer experiences. We do this through our other iconic brands like Maui, Britz, Mighty, Road Bear, El Monte and Just Go;
  • delivering motorhome holidays in NZ, Australia, USA, UK and Africa, and Kiwi Experience, Waitomo Glowworm Caves and Black Water Rafting, our very own NZ tourism brands.

    So If you love being part of a team, looking for a challenge or a company that pushes personal and professional development and growth, then we want to hear from you!

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