Resort Team Leader
Accor Vacation Club
Hikuai, NZ
6d ago
source : Expr3ss! Pty Ltd

Grand Mercure Puka Park Resort boasts a majestic mountainside location at Pauanui Beach on the beautiful Coromandel Peninsula on New Zealand’s North Island.

Nestled amongst 25 acres of beautiful native New Zealand bush and only 2 hours drive from Auckland, this picturesque hideaway offers luxury seclusion at its best.

Our 42 private chalets, boutique conference facilities and award winning restaurant offer a balance of modern convenience and the relaxed atmosphere of a mountain lodge.

With an excellent reputation throughout New Zealand and internationally, our Resort is known for its distinctive product and service and its outstanding hospitality.

We are seeking a Resort Team Leader to join our team to drive the continued success of Grand Mercure Puka Park Resort. Having already established yourself in the industry you will have a passion and a superior understanding of service excellence.

You will have the opportunity to work with a diverse dedicated team that is committed to delivering high standards of service to our guests and members.

To succeed in this role you will have :

  • Experience in Food and Beverage
  • A desire to learn Front Office and Housekeeping
  • The drive to be a leader in our industry
  • Passion for the industry and a drive to deliver exceptional customer service
  • The ability to work a rotating roster including weekends, public holidays and late nights
  • The general duties of this role will be :

  • Ensuring quality service delivery to all customers by maintaining service standards; assisting with the operational training of the team and supervising operations
  • Supervising junior team members in all aspects of the daily operation of the outlets and providing the necessary assistance
  • Ensuring that approved service sequences and standards are established and maintained at all times
  • Maintaining efficient operating procedures
  • Day to day roster management
  • Cost control
  • The Resort Team Leader will be rostered to work across all departments in the resort. They will be the hands on support for the outlet managers, and the coaching support for resort staff.

    This is a rare opportunity to balance a unique lifestyle with an opportunity to earn great money and will open the door for exciting career prospects within the Accor group.

    If you believe you possess the necessary skills and experience to meet the challenges of this position, please apply now! If you are motivated to make a difference, we’d love to hear from you today.

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