Customer Service Representative
PGG Wrightson
Pukekohe, NZ
3d ago

Do you enjoy interacting with customers to share your knowledge and promote sales? Are you looking to help grow the country?

Due to an internal move we are looking for a new team member to join the outstanding PGG Wrightson / Fruitfed Supplies Pukekohe store as a full time Customer Service Representative (CSR).

This position is based in store, 40 hours per week, Mon- Fri, and rostered Saturday mornings.

Based in-store, you will provide knowledgeable sales advice and service to a range of both agricultural and horticultural clients.

You'll be heavily involved in the day-to-day manual operation of the store such as assisting with stock management and displays, sales processing and deliveries.

You'll have a keen interest and passion for the local agriculture industry, and your excellent communication skills will set you apart.

Customer Service is a focus for our store with a diverse client base, we are driven to succeed and provide the best experience to all our customers.

Duties & Responsibilities :

  • Provide sound advice to a variety of customers based on their needs
  • Pro-actively solve queries and problems from customers, suppliers and other staff
  • Process sales and product requests with efficiency
  • Order, unpack and display merchandise according to company guidelines
  • Undertake Forklift, Ute and trailer driving and delivery duties.
  • Skills & Experience :

  • Previous experience in the New Zealand rural sector is an advantage
  • A full, current and clean New Zealand driver licence
  • Experience driving and backing trailers is highly desired
  • A team player who can roll up their sleeves and contribute to outstanding results
  • Good physical fitness as regular heavy lifting is required
  • Previous retail and / or sales experience is an advantage but not essential
  • Proficiency with Microsoft Office and Outlook is essential.
  • We are committed to growing our employees and we develop leadership and technical expertise at all levels of our company.

    We provide extensive in house sales and technical training and offer a number of benefits including retail buying privileges.

    Get a foot in the door and build your career with PGG Wrightson.

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