Academic Services Coordinator
The University of Auckland
Auckland, NZ
4d ago

The University is Aotearoa New Zealand’s pre-eminent higher education institution and a comprehensive, research-intensive, and international university, as reflected in our global ranking 81 in the 2021 QS World University Rankings and 1st in the world in the THE University Impact Rankings.

Due to an internal secondment, The Faculty of Arts are seeking a personable, organised individual who is meticulous with detail to join their team as an Academic Services Coordinator on full time basis until December 2021.

The opportunity Te Whiwhinga mahi

Academic Services Coordinators are the critical link who ensure that rooms, times and requirements are met for all our faculty courses that work for both our students and our staff.

You will be provided with data analysis and forecasting on the following year’s courses for the following year, they then look to determine which courses are most popular and are often taken together to then work with our academic staff to determine their needs and commitments to ensure our students receive the best possible learning experience.

While in this role, you will also support the coordination and management of academic administration processes for the faculty in association with schools and disciplines, and with central Academic Services.

Key processes also include writing of calendar amendments, examination administration, credit assessment and scholarship management.

For more detailed information, please refer to the position description.

About the team Mō tō mātou rōpū

You will be working in a team with five other Academic Services Coordinators as part of the wider Student and Academic Services team.

The team work in pairs and are committed to delivering an excellent level of service through effective communication and customer care.

We’re a diverse and social team of quiet achievers, who are comfortable leaning on each other’s strengths.

About you He kōrero mōu

Success in this role relies on your ability to problem solve effectively through active listening and your ability to successfully elicit and interpret information.

You’ll have an analytical mind with the ability to quickly assimilate and apply new information and use new systems.

Prior experience in an academic environment will set you up for success, although it is not necessarily required.

The non-negotiables in this role are your ability to transverse and work effectively with people from all walks of life, whether they’re an academic head of school or our internal timetabling team, you’ll be able to manage incoming deadlines and identify critical information in order to determine your next course of action.

For further support on applying and how to write your cover letter or create a CV please see the staff intranet site detailing how to apply for internal roles.

Ngā āhuatanga kei a mātou What we offer

The University of Auckland (42,000 students) is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities.

Auckland itself is frequently rated as one of the world’s most liveable cities.

The University is committed to providing an excellent working environment through :

Flexible employment practices (including working from home, flexible hours)

Up to 6.75% company superannuation scheme

A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

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