Senior Customer Insights Analyst Customer Insights Analyst
ACC
Wellington, Newzealand
3d ago
source : Hireejobs

Senior Customer Insights Analyst Customer Insights Analyst Support outcomes through evaluating critical customer information Use our analytic software SAS EG SAS EMiner R and or Python Join an organisation that supports and develops your career We are looking for two roles an experienced Analyst and a Junior Analyst with an interest in advancing their analytics data science skillset ACCs vision is to create a unique partnership with every New Zealander improving their quality of life by minimising the incidence and impact of injury ACC is shifting the ways we work with our clients to deliver meaningful support and guidance to over two million people recovering from accident or injury each year Our organisational wide strategy is to deliver change that puts our customers at the heart of what we do Its about improving our customers outcomes and experience Youll be expected to work with vast amounts of structured and unstructured data from a range of sources If you are at the senior level you will have proven skills in extracting manipulating data undertaking statistical analysis and communicating the insights you find to assist in critical decision making Experience in machine learning and data modelling will be advantageous What we are looking for from you to be successful in this role senior role Have experience in applying pragmatic approaches to a wide range of business problems Practical experience using analytic software such as SAS EG SAS EMiner R and or Python Have a talent for articulating and communicating the right data story with the audience and business context in mind Have an enduring professional curiosity for approaching problems from a range of perspectives and using your keen business acumen to generate actionable insight Be a committed team player working contributing and learning within our collaborative environment Be looking to extend your learning and experience within data and analytics with the ability to assimilate new concepts quickly Be comfortable engaging with stakeholders at all levels of seniority Be able to mentor others and take on projects as required For our Junior role we would love some of the above experience but for us its more around your attitude and keeness to develop At ACC we recognise that diversity inclusion and accessibility is important to our business ACCs M ori Strategy Wh ia Te Tika provides the foundation for delivering better outcomes in a kaupapa M ori culturally appropriate and responsive way for current and future M ori and diverse employees ACC holds itself to a philosophy of Tika enabling us to create an environment of involvement respect and connection with the communities where we work benefitting individual employees and all our clients across New Zealand We offer a 9 superannuation contribution Applications will run through to Sunday 12 January 2020 Note Due to our Christmas closedown applications will not be responded to until after closing date Applications will only be accepted when formally submitted through our ACC Career Website If you have any questions about the role please contact cath scott acc co nz

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