This is a newly created role that sits as part of the DC Network Leadership Team and provides overall management of operational activity and support functions in the North Island Fulfilment Centre
Reporting into the GM Fulfilment & Network, you will ensure the Fulfilment Centre operates at peak efficiency, with customer satisfaction being the primary goal, by leading the FC management team and establishing, monitoring, and managing operational goals
Drawing on your toolkit of skills and proven experience your other key objectives will be :
Identify opportunities for the improvement and future proofing of the FC, build and deliver thorough business cases in support of these initiatives, and deliver these successfully
Develop end to end warehouse operating system by determining product handling and storage requirements, equipment utilisation, inventory management, and shipping
Lead management team to support team members to solve day-to-day operational issues and reach short- and long-term performance goals
Lead the review and preparation of workflow, labour and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met
Lead a safe and healthy work culture and the environment by establishing, following, and enforcing standards, procedures and behaviours while complying with legal regulations
Proven work experience as a fulfilment centre senior leader
Leadership skills and ability to manage leaders of large teams of people
Expertise in warehouse management procedures and best practices, ideally in an e-commerce environment
Strong decision making and problem-solving skills
Excellent communication skills
Effective internal relationship building
Proven ability to implement process improvement initiatives
Hands-on experience with warehouse management software and databases
Ability to think both logically and creatively
High degree of organization and a commitment to continuous learning.
Bachelor’s degree in logistics, supply chain management or business administration (preferred)
What's in it for you? We offer a dynamic, supportive team environment within a business that cares about and recognises individuals.
The business is at an exciting point in its life story with a real focus on excellence in the basic business principles for which we are famous.
The scope and profile of this newly created role offers is a rare find. We want someone who isn’t afraid to innovate, drive change and raise the bar.
So, if you're keen then apply now and let’s talk!