Principal, AWS Employee Relations – APJC
Wellington , NZ
4d ago


The central objective of Amazon’s employee relations team is to ensure our organization’s treatment of employees is fair, respectful, and consistent with our framework of our core business values and objectives.

To support that objective, this position’s responsibilities fall into proactive and reactive categories. The individual will work as a project manager on proactive programs that improve local and network employee relations.

The individual, for example, will work proactively to :

  • Partner with senior leaders and HR teams to create and sustain positive employee relations programs and best practices
  • Design and conduct multiple positive employee relations trainings and communications
  • Design methods to collect and analyze multiple levels of employee feedback
  • Conduct and oversee employee relations assessment programs
  • Analyze, design, and revise people programs, policies, and practices to sustain positive employee relations
  • This position requires an individual who has significant employee relations (ER) experience, deep subject matter knowledge, and strong communication and interpersonal skills that enable the individual to work successfully on a broad spectrum of employee and labor relations issues and projects.

    The position supports Amazon Web Services (AWS) in the Asia Pacific, Japan and China (APJC) region, and will manage a team of ER professionals in region.

    The role is based in New Zealand (Auckland, Christchurch, or Wellington) and will require 25%-40% travel.

    The individual will also work reactively on critical, time sensitive employee relations issues, such as employee escalations.

    Balancing time between proactive projects and reactive needs is a critical component for success in the position.


  • At least seven years direct experience in employee relations, labor relations, or labor / employment law with an emphasis on labor and employee relations work
  • Bachelor’s degree required; advanced degree, JD, or other specialized training in labor / employee relations a significant plus
  • Solid understanding of employment & labor laws throughout APJC region
  • Experience in designing and delivering successful training programs
  • Technically proficient in MS Word, Excel, Access, & PowerPoint, with ability to become proficient with HTML a plus
  • Able to pass a comprehensive background and reference check

  • Team player with strong written and oral communication skills; excellent public speaker
  • Strong interpersonal and persuasion skills, enabling individual to establish partnerships working with senior leaders and across organizational lines
  • Able to handle confidential information in a mature and professional manner
  • Highly analytical thinker and problem solver
  • Proven attention to detail; extremely organized
  • Acts with sense of urgency, bias for action, fast pace, and desire to thrive in a dynamically growing environment
  • High-quality judgment and sound decision-making
  • Strong project and time management skills with ability to multi-task and manage multiple projects to closure
  • Confident and innovative thinker; isn’t satisfied with checking the box or just pulling out what we did at my last job
  • Amazon is committed to a diverse and inclusive workplace.

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