Customer Service Representative / Vehicle Groomer
Avis Budget Group
Verissimo Drive, Auckland , NZL
4d ago

About Us

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry, with 11,000 rental locations in 180 countries.

At Apex Car Rentals , our people take time with each customer to help familiarise them with driving in New Zealand, the driving times, road rules, and the must-see attractions they’ll find along the way.

It’s this personal touch that gave us the Most Satisfied Customers’ award four years in a row from 2014 to 2017.

The Role

  • Engage with our customers face to face and over the phone to provide an excellent customer experience
  • Collaborate as a team to clean & check our rental vehicles, ensuring they are groomed to the highest standard for our customers
  • Complete vehicle rental transactions and agreements
  • Sale of services, and up-selling to customers and prospective customers at the counter
  • Complete transaction procedures for returned vehicles
  • Based at Apex Auckland Airport , is role is full time, fixed term until April 2020 , to help us through our peak summer season.

    You will have 5 shifts per week on a rotating roster between our operating hours of 6am and 8pm across 7 days.

    Skills & Experience

  • Passion for engaging with customers to deliver a great experience!
  • Able to listen & identify opportunities to provide extra products / services
  • Enjoy being part of a team
  • Take pride and ownership of your work
  • Be happy working on your feet
  • Able to enter information into our system accurately and efficiently
  • Full drivers licence
  • Hourly pay
  • Increase your earning potential with our incentive scheme
  • Discounts within Avis Budget Group and our partners
  • Full training provided to help you achieve your goals & reach your potential
  • NZ-wide & global opportunities to build your career with Avis Budget Group
  • Free parking onsite
  • Uniform provided
  • Branch manager who will invest in your growth & development
  • Leading brand within travel & tourism
  • Be valued in an environment where achievements are celebrated
  • Friendly & supportive team
  • Help people connect in the moments that matter, whether our customers are visiting a special place, sealing an important deal or visiting their loved ones
  • Apply

    If you want to GO somewhere in your career, apply online now!

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