Clerical Administrator Patient Service Centre
Counties Manukau Health
Manukau, Auckland, New Zealand
2d ago

Clerical Administrator Orthopaedic Surgery (Full Time) N orth Shore Hospital

Surgical & Ambulatory Services are currently seeking a highly motivated clerical administrator, to join our friendly and supportive Orthopaedic Surgery team at Waitemata DHB’s Patient Service Centre.

The purpose of this role is to manage the referrals and WDHB waiting lists for patients for services offered at North Shore, Elective Surgery Centre & Waitakere Hospitals.

This includes planning and scheduling appropriate appointments and patient’s surgery events efficiently and effectively to ensure optimal utilisation of the service provided to the public within the Waitemata DHB region.

As the first point of contact for our patients, it is essential that you have excellent communication skills (both written and verbal) and promote a professional image whilst providing excellent customer service.

Your empathetic nature coupled with your desire to help those around you, will quickly see you succeed in this role. This is a great opportunity for someone who enjoys variety and is willing to go the extra mile.

If you possess the following range of skills, we look forward to receiving your application :

  • Excellent reception and telephonic skills
  • Accurate computer and data entry skills
  • Interactive Team Player
  • Self-motivated
  • Strong customer focus
  • Process and procedure orientated
  • Flexibility and willingness to work with changing priorities are essential
  • Great interpersonal and communication skills
  • Knowledge of hospital information systems would be advantageous (however Training will be provided to the successful candidate)
  • We currently have available one full time permanent position (1.0 FTE) 40 hours per week (Monday to Friday), based at North Shore Hospital’s Patient Service Centre.

    To view the position description click here

    For further information you are welcome to contact : antonietta.heath

    Reference No WDHB10242 Closing date 26th June 2020

    This position is NOT a children's worker under the Children's Act

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