Lead Support Navigator (Social Worker)
VisionWest Community Trust
West Auckland, Auckland, NZ
4d ago
  • Full Time
  • Application Closes 31 Oct 2021
  • Auckland - West Auckland
  • Social Worker
  • As a Lead Support Navigator, you will have a reduced caseload to allow you to coach and mentor your team, who work directly with whanau and individuals of VisionWest Community Trust Housing team.

    Visionwest have a number of services that can be offered for those being housed including onsite Budgeting, Counselling and Pataka Kai (Foodbank) as part of the full wrap around service.

    You will also :

  • Lead and coach team members to ensure activity level and service quality is achieved
  • Assess whanau needs and provide an integrated and holistic approach to care for whanau in housing need and provide access to relevant services
  • Meet all KPIs required by the multiple contracts being delivered by Housing
  • Report on client feedback to the senior management team with solutions for further improvements
  • Skills and Experiences :

  • A tertiary qualification in Social Work (Degree), recognised by the Social Work Board (SWRB)
  • Experience working with those who have experienced abuse and trauma
  • Supervision training or be working towards it
  • Have an ability to lead a team with a focus on guiding and monitoring practice
  • Demonstrate the ability to work in a bi-cultural context and acknowledge the Treaty of Waitangi to practice.
  • Experience of providing excellence in customer service with good interpersonal skills to include telephone & face to face interviews
  • Benefits :

  • Receive leadership training to further your skills in leading & coaching a team as well as training in supervision
  • External monthly supervision paid by Visionwest
  • Vehicle provided for visiting whanau during business hours together with safety device.
  • Great supportive team environment
  • Team building activities to build positive team relationships
  • Receive support and ongoing training including training on internal supervision with your team.
  • About us :

    VisionWest Community Trust is a not-for-profit organisation with faith-led roots, that provides a range of services to communities in Auckland, Bay of Plenty, Waikato and Christchurch.

    Aroha (Compassion)

    Manaakitanga (Holistic Care)

    Mana (Dignity)

    Whanaungatanga (Authentic Relationships)

    A commitment to the vision, mission and values of VisionWest Community Trust is essential for this position, see www.VisionWest.org.nz / about-us

    If this role appeals to you, then please apply now.

  • Full Time
  • Application Closes 31 Oct 2021
  • Auckland - West Auckland
  • Social Worker
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