Customer Service Representative
Pernod Ricard
NZ-Auckland Region
11d ago


We have a vacancy for a Customer Services Representative to join our energetic customer services team on a fixed term basis based .

The ideal candidate loves working in FMCG environment and is able to input a high level of data on a daily basis. In your role you will be responsible for ensuring that Pernod Ricard New Zealand provides a high level of service to its customers.

Key to your success in this busy department and phone based role will be your ability to :

  • Ensure the accurate and timely processing of orders within the defined business parameters,
  • Log issues as they are received and assign to appropriate personnel,
  • Build customer relationships to ensure that customers and sales staff are confident to contact customer service with any service or sales query,
  • Liaise with Marketing, Distribution and Production to try and ensure order fulfilment.
  • The successful candidate will have :

  • Previous Customer Service experience,
  • High level of written and oral communication skills,
  • Excellent attention to detail and accuracy entering data
  • Excellent time management with the ability to prioritise tasks
  • Willingness to learn
  • Proficient Computer Literacy in Word and Excel,
  • Experience using Enterprise One (E1) is ideal but not essential
  • If you’re ready for a challenge in a supportive fast paced environment, have a true sense of customer service and great communication skills we want to hear from you today!

    We are one of New Zealand's premier wine and spirits companies. We represent a rich portfolio of brands that makes us intensely proud and reflects our #1 position in New Zealand -

    a position achieved through hard work and a great culture. We are a company of people with commitment and integrity, a dash of entrepreneurship and a splash of conviviality.

    The latest engagement survey showed that 97% of employees are engaged and proud to be associated with the company. It's a winning mix that's seen the Pernod Ricard Group ascend to co-

    leader in wine and spirits globally, and makes it a great place to work for like-minded people.Follow us on Instagram if you want to get to know us better .

    Applications close : 20 January 2019. Applications will be reviewed on an ongoing basis during this time so do not delay, if this sounds like you apply now!

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