Account Executive
IRESS
Auckland
3d ago

See yourself being part of a large, transformational change? This could be the role for you!

Who We Are :

At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level.

From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day.

Iress is one of Australia’s largest technology companies and employs more than 1,900 people across Australia, United Kingdom, South Africa, Canada, New Zealand and Asia.

The Role :

The role of the Account Executive is to provide on-going support, training and account management to our Financial Markets clients in Auckland.

An Account Executive is a key contact for clients in their geographical location, developing their knowledge and use of the Iress product suite, while enhancing their relationship with the company.

You will be expected to effectively impart knowledge and add value to clients.

Positioned as a person who represents Iress but can access a range of business and other experts including technical consultants, subject matter experts and senior management at Iress to deliver the required solution / level of service to the client.

Products include market data, trading, institutional and retail and proprietary portfolio management systems.

What You Will Be Doing :

Develop and maintain a professional relationship with Iress clients who use products from the Iress

product suite that align to segment.

Required to effectively demonstrate relevant Iress Products and Solutions including training of users

Responsible for leading or assisting in the coordination and execution of client projects

Understand our software, system architecture and methods of delivery that are regularly updated

Establish, maintain and actively work relationships within designated clients

Gain a thorough knowledge of the client’s principal business, how Iress products are embedded within

the business, ongoing support and expectations of Iress

Administration of client account including creation and updating of annual client plans, documenting

client’s operations, billing, changes to user permissions, updating internal systems

Provide timely, succinct and correct responses to client queries

Orchestrate and manage a regular schedule of meetings with relevant business stakeholders

What You Will Need :

Strong relationship building and account management skills

Industry knowledge of Financial Markets, Broking and Equity

Proven experience in an account management role ideally within the financial services industry or similar is highly desirable

Experience working with software and technology including training / coaching users on new products

High level of PC skills including Google Suite products

Why work with us?

Competitive base salary

Casual dress, flexible work policy

Access to various learning and development programs

Global 36-hour hackathon

Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers)

Full time

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