See yourself being part of a large, transformational change? This could be the role for you!
Who We Are :
At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level.
From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day.
Iress is one of Australia’s largest technology companies and employs more than 1,900 people across Australia, United Kingdom, South Africa, Canada, New Zealand and Asia.
The Role :
The role of the Account Executive is to provide on-going support, training and account management to our Financial Markets clients in Auckland.
An Account Executive is a key contact for clients in their geographical location, developing their knowledge and use of the Iress product suite, while enhancing their relationship with the company.
You will be expected to effectively impart knowledge and add value to clients.
Positioned as a person who represents Iress but can access a range of business and other experts including technical consultants, subject matter experts and senior management at Iress to deliver the required solution / level of service to the client.
Products include market data, trading, institutional and retail and proprietary portfolio management systems.
What You Will Be Doing :
Develop and maintain a professional relationship with Iress clients who use products from the Iress
product suite that align to segment.
Required to effectively demonstrate relevant Iress Products and Solutions including training of users
Responsible for leading or assisting in the coordination and execution of client projects
Understand our software, system architecture and methods of delivery that are regularly updated
Establish, maintain and actively work relationships within designated clients
Gain a thorough knowledge of the client’s principal business, how Iress products are embedded within
the business, ongoing support and expectations of Iress
Administration of client account including creation and updating of annual client plans, documenting
client’s operations, billing, changes to user permissions, updating internal systems
Provide timely, succinct and correct responses to client queries
Orchestrate and manage a regular schedule of meetings with relevant business stakeholders
What You Will Need :
Strong relationship building and account management skills
Industry knowledge of Financial Markets, Broking and Equity
Proven experience in an account management role ideally within the financial services industry or similar is highly desirable
Experience working with software and technology including training / coaching users on new products
High level of PC skills including Google Suite products
Why work with us?
Competitive base salary
Casual dress, flexible work policy
Access to various learning and development programs
Global 36-hour hackathon
Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers)