Technical Business Analyst
Auckland, Auckland, New Zealand
1h ago


Are you a Technical Business Analyst who loves to solve complex customer problems?

In this newly created role we are looking for someone to join our new business systems team. As a Technical Analyst you will support teams by thoroughly understanding and communicating complex technical and analytical and forming these into relevant user stories and supporting documentation.

This role requires someone who has exceptional analytical and conceptual thinking skills. You will have a thirst for knowledge and always be learning and a great team player! You will be working in a fast-paced team and have excellent communication and a can do attitude!


Responsibilities include :

  • Apply necessary analytical skills & techniques to understand, validate, synthesise and articulate problems, opportunities, requirements, options and solutions.
  • Develop technical subject matter expertise for the relevant product teams.
  • Work with the technical writer / s and the training team to identify areas for updates in collateral and explain the new features or enhancements to product.
  • Validating and testing product features and concepts with the market and customers.
  • Grooming / condensing enhancement requests.
  • Grooming product tickets with Product Owner(s).
  • Help develop the BA practice and processes at EROAD.
  • What are we looking for?

  • 5 + years experience in business analysis or related role.
  • Exceptional analytical and conceptual thinking skills.
  • Experience with Salesforce and / or Dynamics 365.
  • Experience with jira and confluence.
  • Agile thinker who enjoys working in a collaborative agile environment, with experience creating user stories, acceptance criteria etc.
  • FinOps background preferred but not essential.
  • Benefits

    At EROAD, we are proud to be a culturally diverse business, working with people from a great number of nationalities; we value and respect the different cultures that enrich our workplaces.

    We are dedicated and passionate about making a positive difference in the world.

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