We are currently recruiting for experienced Mental Health and Addictions Advisors to provide a range of essential services across Aotearoa.
On offer is a permanent position (minimum .6 FTE), based within one of our call centres in Auckland, Wellington, and Christchurch, with the potential for work from home and support options during COVID lockdowns and a pathway to permanently work from home.
In addition to this we offer a 24 / 7 service with 6-week set roster with peak times being evenings, overnights and weekends and will also include some afternoon andday shifts.
You will be welcomed into a dynamic, specialist team, who value and foster a supportive team culture, where you will receive regular paid training, professional and personal development, career development opportunities, external supervision and ongoing support from your peers, our leadership team, and Clinical Supervisors.
About the role Atu mo te mahi
This is an exciting, busy role where no two calls are the same. You will interact and provide mental health and addictions information and advice utilising different channels including phone, email, SMS and online chat.
More specifically your role will involve the following :
About you Pehea koe
Qualifications and experience :
Skills and competence :
About us Ko wai hoki
Whakarongorau Aotearoa are privileged to of running free to the public, virtual health, mental health, and social services the people of Aotearoa New Zealand.
We do this 24 hours a day, seven days a week across seven digital channels. We manage inbound and outbound call centres in Auckland, Wellington and Christchurch as well as remote teams working from their homes across the country.
We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need.
We use our healthy imagination to solve big problems by understanding the tiny ways that people are blocked from getting the care they deserve.
Our imagination comes from our people and our partners and their drive to never give up.
Our Values Ō Tātou UaraOur ambition is to virtually support people of Aotearoa New Zealand. Our values underpin all we do, and how we do it.
As a part of our well-respected national organisation, you will be supported with on-going learning and development programmes, opportunities to apply for permanent or leadership rolesand coaching from a knowledgeable, supportive leadership team.