Your role as a Service Delivery Manager will be to lead the delivery of one or more of our wide range of managed services accounts.
You will also contribute to business development and practice management activities as part of the management team. The Deloitte Operate team provides ongoing managed services to many public and private sector organisations in New Zealand and offshore from supporting traditional Finance systems to managing cloud services to providing on-demand devops capability for modern platforms.
This is a growing part of our business with plenty of opportunity for career development, including potential pathways into other Deloitte services such as system implementation and technology strategy.
As a Service Delivery Manager, you will work closely with other members of the Operate Team in Wellington and Auckland as well as the wider Deloitte practice, especially our Oracle, SAP, AWS, Salesforce, ServiceNow and System Engineering teams.
You will be supported by our service desk team and our ServiceNow ITSM platform.You will also work directly with our clients as their primary point of contact with Deloitte for managed services.
You will establish great working relationships which ensure that their needs and expectations are understood and met. You will drive ongoing improvement to the way we and our clients work together, while maintaining high standards of communication, reporting, financial management and risk management.
You will be well supported by the Deloitte Operate team and the wider New Zealand firm, as well as the expertise, IP and resources of the global Deloitte network.
What the role involves :
Also the ability to adopt new technology
What we are looking for :
Teamwork and Communication
Planning and Organisation
About the team : We are a rapidly growing team currently looking for talented people to join our consulting practice. Our people have widely varied backgrounds but are united by a passion for creating a lasting impact for our clients.
At Deloitte, the success of our business is founded on recruiting the best people who share our values and relish the opportunity to embrace change, making a difference on every engagement.
We are committed to fostering a diverse and inclusive culture. We are fair in our behaviours and our policies promote equal opportunity for all.
Next Steps Sound like the sort of role for you? Apply now.