Retail and Service Advisor
Tourism Holdings Limited
Auckland South, NZ
3d ago

Our busy new RV Super Centre near Auckland Airport is looking for a Full time Retail and Service Advisor to join the crew.

The dealership comprises : used and new RV (motorhome) sales, motorhome accessory sales, and after sales service.

In the Retail and Service Advisor role you will be offering our Accessory Shop and Service Centre customers the highest level of customer service, grow our data base and to identify and close additional revenue opportunities through exceptional customer service and technical expertise.

Our ideal candidate will have :

  • Passion about providing excellent customer service
  • Ability to cross sell across departments
  • Technician knowledge of light commercial or motorhomes is highly preferred but not essential
  • Sound computer skills with the ability to pick up new systems quickly
  • Impeccable time management and organisational skills
  • Excellent communication skills
  • Responsibilities include but are not limited to :

  • Sales of motorhome accessories.
  • Managing stock, including ordering / receiving stock and monthly stocktakes.
  • Merchandising the store to create attractive product displays.
  • Assist customers with technical enquiries in a professional manner
  • Making service bookings, keeping our customers informed at all times.
  • Tracking work in progress and invoicing
  • Requesting customer authority for additional work and up selling.
  • Work hard, play hard is what we're all about. The RV Super Centre has a relaxed dress code and fun environment, but at the same time has the latest technology and an innovative culture to ensure our brands continue to lead their respective markets.

    It is no doubt an exciting time to be joining us as we have recently cemented our position as the largest RV rental operator in the world and took a significant step towards our vision of connecting millions with personalised holiday experiences.

    There are great opportunities across the business so if you're looking for a company that pushes personal growth and development, join us!

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