We are currently seeking an experienced Senior Account Manager to join our Auckland-based sales team as our DSC Specialist.
You will be the direct link between Hilti and our customers, responsible for creating, growing and maintaining the Diamond Service Contractors (DSC's) customer base across the country.
This is no ordinary sales job, as ours is uniquely high performing with a supportive working culture. The ideal individual will be a highly driven self-starter with a need to succeed.
Who is Hilti?If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector.
We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.
With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
What does the role involve?As our DSC Specialist, no two days are the same but you’ll spend most of your time visiting our customers, wherever they’re busy working, to find out how we can help them.
This roles is unique in the fact its focus is to drive our products and services at Diamond Service Contractors (DSC's) across the country who cut and core concrete.
You could find yourself on construction sites or in offices and warehouses. You need to be happy to get your hands dirty but also be able to adapt your approach to the customer in front of you it could be a senior management team one day and a sole trader the next.
Ours is a model of professional consultative selling, and it’s a really hands-on job. It means rolling up your sleeves to demonstrate some of the most innovative products in the industry, along with all the services and after-care that come with the Hilti name.
Far from traditional cold calling, it’s about nurturing relationships and developing contacts on site with customers and helping them find the most innovative and cost-efficient solutions for their needs.
You’ll be managing your own time your van is your office and you’ll be responsible for setting your own diary to ensure you’re visiting your customers when they need you so you need to be a self-starter who is comfortable working autonomously.
You’ll be part of a supportive, field-based team who are only a phone call away but you’ll be working by yourself on the whole, so you need to be comfortable with building relationships remotely and motivating yourself.
We’ll teach you everything you need to know about our products, the IT systems you’ll use on the job and advanced sales skills you just need to be motivated to learn.
Our tools are chosen for some of the world’s most exciting projects, like London’s Crossrail and Japan’s bullet train, as well as everyday buildings that make people’s lives better and safer.
What do we offer?We'll give you everything you need to excel in your role and one-to-one coaching. You'll enjoy a rare combination of autonomy and camaraderie, as you'll manage your own diary while being part of a friendly team.
We'll give you lots of responsibility, including your own portfolio of customers, and these might be trades experts, project managers or company leaders.
From there, we'll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we'll reward you with unrivaled training, development and career opportunities as soon as you're ready for the next challenge.
Day to day, you'll report to your Area sales manager, who will also be there to help you manage your career.Why should you apply?
We have an excellent mix of people and some of our best account managers joined us with no experience. So, if you've never worked in sales or construction, that's fine with us.
Success at Hilti is down to teamwork and ability, no matter what your background.What you need is : Strong communication and interpersonal skillsUniversity degree preferred but not essentialCommitment, courage and competitive driveA thirst to learn and challenge yourselfSales / Trade background / Customer service / retail experience desirable.
If we’re impressed with your CV, we’ll invite you for an interview and introduce you to the team. How am I going to sell power tools?
I’ve never drilled a hole in my life! That’s what I thought when I first joined Hilti, but it’s really not like that. It’s about nurturing your strengths and being rewarded for hard work.
James, Customer service representative (sales)